LeadControl is a web-enabled lead management tool.

Specially developed for travel companies, LeadControl helps tour operators control the flow of leads within the company, delivers shareable information across the internet and assists management with a variety of useful information such as individual and team sales performance, Stats, Package Information and company directory.

LeadControl automatically captures the information on every single visitor on your website, creating automated databases that will make your marketing goals much easier to accomplish. Other useful features make LeadControl the one and only Intranet tool your company will ever need: reminder, message board, useful weblinks, web mail and much more. Lead Control is an ever-evolving application.

Features at a glance:

• Different Levels
  For security reasons, LeadControl offers 5 different levels of permissions so management, supervisors, travel consultants and operational staff can view different information to better respond to your company’s needs.
  
• Email Leads
  E-mail leads received from your website are automatically routed to LeadControl. A lead number is also automatically assigned to each lead received. The information captured by the system is exactly what the travelers enter when using the various forms on your information/product pages.
  
• Phone Leads
  Phone leads can be manually entered by the Sales Consultant or by anyone assisting the traveler.
  
• Lead Assignment
  Once in the system, the lead can be automatically or manually assigned to an available travel consultant who is ready to answer the customer.
  
• Self Service
  A self service feature makes it possible to route all leads to an area where the sales consultants can read and pick/assign their own leads.
  
• First Email
  Once the lead is assigned, LeadControl generates two different emails: one to the client, informing them of the name and contact information of the travel consultant assigned to help him/her with his request/booking and a second one to the travel consultant informing him/her that a new client needs to be assisted.
  
• Lead Status
  Sales Consultants can modify lead status according to the various phases on the sales cycle: new lead, inquiry, 2nd inquiry, follow up, reserve, booking, etc. Status can be customized according to the reservation system used by your company.
  
• Active Leads
  LeadControl keeps a library of all active leads for further reference, automatically capturing the information entered by potential clients into a database for future use by marketing teams.
  
• Sales Performance
  Sales Performance is a very useful tool. It helps management with performance reporting on sales results by travel consultant as well as by team, conversion rates, average ticket sale and profit. It clearly tells management who’s delivering and who’s not, based on the leads received.
  
• Document Library
  LeadControl offers a document library to make it easy for users to access shareable company information. Documents can be of almost any type: word files, excel spreadsheets, images or sub applications.
  
• Message Board
  A Message board will internally broadcast important messages to an individual, group of people, or to the entire team of users. LeadControl users access the messages on their screen once they open the application.
  
• Lead Archive
  Leads can be archived by travel consultants, once client has booked and/or a sale has not occurred. This is important to keep the database of active leads as clean as possible. Archived leads are stored for eventual marketing use.
  
• Stats
  Stats gives management up-to-the-minute information on leads received by website or by content. It’s interesting for marketing/sales team to analyze/measure campaign results performed on the marketing side of the company. (Ex. Leads generated right after an email broadcast is sent out.)
  
• Database
  LeadControl maintains a database of potential clients who use the various forms on the website, automatically capturing their contact information and separating them in segmented databases. The marketing team can easily make use of that information for email marketing or traditional advertising campaigns. Database features also include capture and maintaining of newsletter subscriptions requests by users from the website.
  
• Useful Links
  Useful url links can be easily posted at LeadControl for easy-to-use reference such as weather, webmail url, product information, travel insurance, consulate and visa info pages, etc.
  
• Useful Software
  Links for users to download and install licensed software used throughout the company can be easily created at LeadControl. (Ex: Acrobat Reader, Sabre for Windows, Amadeus ProWeb, etc.)
  
• Upload Assistant
  An easy-to-use upload feature helps users to upload files to a pre-determined space on the server for future use by company.
  
• Users Database and Bios
  A database of all users (company’s employees) is available with contact information, personal email, emergency phone numbers, as well as bios.
  
• Admin Control Panel
  The intuitive admin control panel sets up permissions, add/change new users, add/change reservation status, add/change individual and company sales goals as well as other information used throughout LeadControl.