FareLink is a software tool that was created and designed to allow consolidators, tour operators, and agencies with net fares, the ability to market and sell leisure travel products online and offline. It facilitates the electronic distribution of negotiated airfare, hotel inventory, and car rental rates to other travel providers and consumers worldwide via the Internet. The reservation system searches for real time availability based on contracts loaded in the database, or displays PFA and UniFares found in the designated office profile. In addition, it grants you the ability to add mark ups to these special type fares that are loaded in the CRS. Published fares are also incorporated into the reservation system, and special discounts can be applied.

Selected agency personal can access the reservation system via a user-friendly Internet based application. Other travel providers, booking reservations through your system, have immediate access to add or update their mark ups.

Options for private labeling are readily available and customizable

Online Reservation System

• New reservations queued directly to your designated Amadeus queue for processing.
• Credit card approvals are instantly obtained using the CRS - interfaces to your bank server can be created for an additional fee
• Web sites available in three languages English/Spanish/Portuguese
• All reservations are finalized in the CRS, including stored fares and historical fare records
• Customers receive immediate auto-generated e-mail notifications when a reservation is made.
• Various customizable options such as:
  private label websites matching your websites existing colors and style

Travel Providers or Outside Agent Access

• Password protected on-line access to the reservation system
• Password protected on-line access to manage their markups
  -available by percentage or fixed amount, and type of fare chosen. (NET/PFA/UniFare or Published rates)

Reservation Management

• Instant access to create, update or cancel a reservation
• Book Contract or Published Fares for Air/Hotel/Car.
• Net, PFA, Unifares, and Published fare searches for guaranteed lowest fare.
• Insert SSR (Special Service Request) or OSI (Other Service Information) remarks
• Claim reservations directly from the airline.
• Enter passive airline segments.
• Fully integrated product descriptions.
• Book attractions, transfers or miscellaneous segments - for everything from “Air to Zoo” tickets.
• Customize payment options - payments can be segment and passenger associated
• Display complete itinerary to summarize information with customer.
• Decode/Encode function at the push of a button from any screen to decode city codes, check time in another city, decode an aircraft type, etc….
• Complete history of your booking from beginning to end.
• Option to sell Trip Cancellation Insurance or CDW.
• Validates ETKT eligibility
• Send an immediate e-mail confirmation to the customer or travel provider.

PNR Completion

• Stores fare for net air including fare basis, ticket designator, IT code, etc..
• Creates a historical fare record and TST for published air, PFA and UniFares.
• Quality Control & Invoicing/Ticketing Module - Quality control audits based on your customized selections, such as:
  1. Verifying segment status, itinerary continuity, verify seat assignment and more.
  2. Automatically issues published tickets and invoices.
  3. Allow for manual ticket update.

System Management

Exclude carriers from availability displays.
• Restrict specific customers or travel providers from viewing PFA/Unifares.
• Control authority levels for users.
• Override BS (booking source) Id for car and hotel reservations.
• Mark up your PFA and UniFares. Eliminating the need to load the data for the net contract in the database.

Special Rates Maintenance

Maintains Air Net Rates, Published Fare Discounts, and Published Markups by:

• Contracts based on city zones
• Contract restrictions based on geographical region
• Contract valid dates including travel completion date
• Seasonality based on date of departure/gateway city/over the water
• Class of service/fare basis code (include or exclude options)
• Round trip or one way fares
• Weekend rates (allows you to identify which days of the week are considered weekend)
• Mid-week rates (allows you to identify which days of the week are considered mid-week)
• Advance purchase
• Type of trip (roundtrip/one-way/both)
• Markups and discounts by fare ranges and specific destinations
• Interline agreements with other carriers
• Stopovers, including maximum number of stops, stopover fees, outbound and/or return stopovers allowed and much more.
• Min/Max days
• Furthest point processing
• Open Jaw restrictions, including combining open jaws. Include or exclude specific cities, outbound and/or return only and much more.
• Combinability includes combining with other contracts, classes of service and fare basis codes.
• Blackout dates based on from/to dates, zones, geographical region, class of service, fares basis codes, and more.
• Flight series restrictions based on airline, city codes, include or exclude specific series, additional fees, and more.
• Time restrictions based on day of the week, include or exclude, outbound and/or return.
• Air add on charges for holiday and peak periods.
• Ticketing restrictions, includes from/to dates, must be ticketed by specific days, hours, or time, whichever occurs first. Ability to set by booking date or travel date.
• Markups at the vendor, contract, or rate level. Also managed by passenger type.
• Payment restrictions at the customer or contract level.
• Commission overrides based on from/to date, interline carriers, fare range and more.
• Partial taxes allow you to define which taxes are already included in your contract.
• Discounts based on percentage, dollar discount, and coupons. Validations include class of service, fare basis, from/to date, fare range, and more.
• Pricing based on Adult, Children, Seniors, and Infants with or without a seat.
• Pricing based on Adult to Child Ratio.
• Copy functions on contracts and zones, saves time and effort in loading the data.

  
  Maintains Hotel Contract Rates and Inventory by:

• Vendor ID, Property ID, and city code.
• Valid dates.
• Markups at the vendor or rate level.
• Occupancy, category, view, maximum occupancy, and advance purchase days.
• The Specific Date function allows you to adjust inventory for any date.
• Free sell properties, or block inventory.
• Property ranking.
• Fax requirements for each property.
• Inventory cut off days displays property as a free sell instead of block space if within xx days before check in.
• Minimum/maximum nights restrictions, based on from/to dates, room category, room type, and view.
• Daily rates, weekly rates, rates based on start date, from xx nights to xx nights, invalid days to check-in, no of adults, and more.
• Per person or per room.
• One time charges to accommodate for any miscellaneous charges.
• Child rates based on ages.
• Adult to child ratio.
• Include or exclude taxes.

  Maintains Car Contract Rates by:

• City zones.
• Valid dates.
• Car company locations.
• Vehicle category and car group code.
• Drop off restrictions based on car company, country code, car group and type, zone number or city code.
• Drop off charges based on mileage.
• Payment restrictions at the customer or contract level.
• Daily rates, weekly rates, or from specific day/to specific day.
• Advance reservation by hours.
• Markups at the vendor or rate level.
• CDW/LDW/PAI/PEP insurance.
• Free sell by car company, country code, car group and type, from/to date, and advance days required.
• Specify whether the vehicle type requires a pre-payment
• Enter coupons and to apply them to car rental.
• Guarantee requirements and payments for vehicle type.
• Enter vehicle descriptions for each vehicle type, car company, and country code.

  Maintains Lift Ticket Rates by:

• City code
• Valid dates
• Adult, child, and senior prices.
• Member rates based on membership group.
• Daily rates or weekly rates.
• Markups at the vendor level.
• Enter information about skiing, ski schools, slopes, etc….

  Maintains Attraction Ticket Rates by:

• City code
• Attraction code
• Valid dates
• Markups at the vendor or rate level.
• Adult or child prices.
• Enter information on the specific attraction.

  Maintains Miscellaneous Charges by:

• Miscellaneous code and description.
• Net charges and gross charges.
• Per person or per booking.
• Payment restrictions at the customer or code level.

Customer/Travel Provider Profile Management

• Maintains customer records by type (Agency, Customer, Tour Operator).
• Maintains commissions at the segment level by customer or consortium.
• Customer product restrictions controls which contracts this customer can purchase.
• Automatic e-mails and queue placements when on-line reservations are completed.
• Extended sign-in capabilities to request rates and complete PNRs in a specific office profile.

Inventory Control

• Integrated hotel inventory block control at package or component level.
• Maintains inventory by valid dates, unit category, occupancy codes, and view.
• Maintains block air inventory for package reservations, by dates, flight numbers, routing and class of service.

Vendor Profile Management

• Ability to track and maintain all vendor properties.
• Maintains vendor information.
• Maintains commission by vendor and by effective date.

Management Reporting

• FareLink provides the opportunity to query a collection of management and marketing data for everything from documentation to manifests, waitlists and yield management reports.
• One can use Microsoft Access and Excel and other reporting and data mining software to access the FareLink database.